Outsourcing Your Company’s Fulfillment Will Reduce Costs and Improve Customer Satisfaction
Many business owners fail to realize that the way a company delivers products to consumers can make or break a business. If you own an ecommerce business or an online retail store, you need to be able to fulfill orders in a timely and efficient manner -- while at the same time providing a quality product. Anyone who has ever experienced the hassle of handling their own inventory and shipping will agree that it can be an extremely time-consuming and costly process. However, you can greatly reduce overhead costs and free up your time when you outsource your packing and shipping to a fulfillment service.
Why Choose a Fulfillment Service for Your Company?
The purpose of a fulfillment service is to handle every aspect of fulfillment from quality assurance to a guaranteed on time delivery. Shipping, inventory, warehousing, receiving, record keeping, outgoing and incoming products are a few of the services offered by a fulfillment service.
A fulfillment service eliminates the need of investing in warehouse space and the costs of hiring a full-time staff to manage your inventory and shipment needs. Whether you own an online clothing store or an e-commerce business that sells electronics, a fulfillment service will store the items that you ship out to your customers. So, when a customer places an order through your website, the fulfillment house will handle quality control, packing and they will ship your products directly to your customer’s home or office.
Here are a few additional benefits of outsourcing a Fulfillment Service:
Allows you to concentrate on growing your business and achieve your bottom line without worrying about shipping and customer deliveries.
Eliminates the cost of hiring and training employees. You don’t have to deal with payroll taxes, health benefits, workman’s compensation, employee insurance, vacations and all the expense that goes into hiring employees.
You don’t have to invest in warehouse space or expensive equipment such as a forklift and other costly warehouse equipment.
You don’t have to worry about shipping products out to your customers because your fulfillment service will handle shipments. This frees up your time so you can focus on marketing and product development.
A fulfillment service handles quality assurance and quality control issues so that you don’t have to. Outsourcing fulfillment can also help reduce the amount of customer complaints and customer returns.
The way your company handles fulfillment can mean the difference between gaining loyal customers or one-time customers. Outsourcing your fulfillment ensures customer satisfaction and the overall success of your business.